TAKTEEK DIGITAL MARKETING AGENCY
Terms & Conditions of Service
takteek.net — Digital Marketing Agency, Riyadh, Saudi Arabia
1. Introduction & Acceptance of Terms
This document represents the Terms and Conditions of Service of Takteek Agency in the Kingdom of Saudi Arabia (“the Company”, “we”, “our agency”). By accessing or using our website or any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to any part of these terms, please do not use the website or services.
We reserve the right to modify these terms at any time at our discretion and will publish the updated version on the website. Your continued use of the website or services after publication of amendments constitutes acceptance of the new terms.
2. Definitions
- Website: Refers to our agency’s website and all associated pages.
- Services: Encompasses all services provided by Takteek Agency, including digital marketing, advertising campaign management, website development, graphic design, social media account management, and others.
- Client or User: Refers to any individual or entity using the website or our services, whether acting on their own behalf or on behalf of a company or other institution.
3. Scope of Services
We offer a range of digital marketing, consulting, and technical development services. Service details, pricing, and scope of work are specified in separate proposals or contracts with the client. Services may include managing advertising campaigns on platforms such as Google and Facebook, search engine optimisation, social media account management, website development and design, content production, and branding services. Takteek reserves the right to modify the content or scope of services, or to suspend them temporarily or permanently without prior notice, while honouring ongoing projects in accordance with signed agreements.
4. Registration & Accounts
Access to certain services may require creating an account. The user undertakes to provide accurate and up-to-date information when creating an account, maintain the confidentiality of login credentials, and is responsible for any activity conducted through their account. We reserve the right to suspend or cancel any account we deem to be in violation of these terms, applicable laws, or posing a threat to the security of services.
5. Website Use & Acceptable Conduct
Users are permitted to use the website and services for lawful purposes only, in a manner that does not violate any laws or regulations, and does not infringe third-party rights. The following are prohibited:
- Publishing or sending any illegal, offensive, defamatory, inappropriate content, or content that violates privacy or intellectual property rights.
- Using the website in a manner that may disrupt or damage its operation or harm other users, including spreading viruses or malicious code.
- Collecting or attempting to collect personal information about other users without their consent.
- Using robots or automated tools to scrape data or gain unauthorised access to the website.
Takteek reserves the right to suspend or terminate access for any user who violates these terms without prior notice.
6. Intellectual Property Rights
All intellectual property rights relating to the Takteek website and its content (including texts, designs, logos, images, software, and promotional materials) are owned by or licensed to Takteek Agency, and are protected under copyright and intellectual property laws. Use of the website grants you a limited, non-exclusive licence to view and use the content for personal, non-commercial purposes. Reproducing, modifying, or distributing any part of the website or services without written permission is prohibited. Both parties retain their pre-existing intellectual property rights; upon full payment for a specific project, the client owns the usage rights to the deliverables of that project as agreed, while Takteek retains its methodologies, expertise, and general tools.
7. Fees & Payment
Service fees and payment periods are specified in contracts or invoices signed between Takteek and the client. Unless the contract states otherwise, fees are paid in advance before commencement of work, and services may be suspended in the event of non-payment. Prices do not include government taxes and other levies, which are the client’s responsibility. Setup fees or work already completed are non-refundable unless the agreement provides otherwise.
8. Service Cancellation & Contract Termination
Either party may terminate the agreement in the event of a material breach of these terms by the other party that is not remedied within a specified notice period (typically 30 days). Non-payment of fees or misuse of services constitutes a legitimate ground for cancellation. Upon termination, the client remains liable for any amounts due up to the termination date, and pre-paid fees are non-refundable unless the contract provides otherwise.
9. Confidentiality & Privacy
Both Takteek and the client undertake to maintain the confidentiality of non-public information exchanged during the performance of services and not to disclose it to any third party without written consent or unless required by law. The collection and processing of personal data is subject to the Privacy Policy and the Personal Data Protection Law of Saudi Arabia; we undertake to use information only for the purposes set out in the Privacy Policy, and the client may review the Privacy Policy to understand how their data is collected, used, and protected.
10. Disclaimer & Limited Warranty
All information and materials provided on the website and services are provided “as is” without any express or implied warranties as to their accuracy, suitability, or completeness. Takteek does not guarantee specific results or returns from digital services, as results depend on external factors such as market conditions and audience behaviour. We are not liable for any indirect, consequential, or special losses arising from use of the website or services. Our total liability, in all circumstances, is limited to the amount of fees paid by the client during the three months preceding the occurrence of the damage.
11. Indemnification
The client agrees to indemnify and hold harmless Takteek, its employees, and agents from any claims, losses, damages, or expenses (including reasonable legal fees) arising from their use of the website or services, violation of these terms, or infringement of any laws or third-party rights.
12. External Links
The website may include links to external websites or services to provide additional information. The presence of a link does not constitute endorsement or recommendation of those sites; therefore, we are not responsible for their content or practices. We recommend reviewing the terms and conditions of other websites before using them.
13. Force Majeure
We are not liable for any delay or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or labour disruptions.
14. Governing Law & Jurisdiction
These terms are governed by and any disputes shall be interpreted under the laws of the Kingdom of Saudi Arabia without regard to conflict of law principles. Both parties agree that the courts of Riyadh (or the competent courts within the Kingdom) shall have exclusive jurisdiction over any dispute arising from these terms.
15. Contact & Inquiries
For any inquiries or requests relating to these terms, please contact us at: [email protected] or by post: Takteek Agency, Riyadh, Al-Malqa District, Kingdom of Saudi Arabia. We will make every effort to respond to your inquiries as promptly as possible.
16. Prevailing Language
These terms have been prepared in Arabic. If a translation into another language is provided, the Arabic version shall remain the reference in the event of any conflict in meaning.
17. General Provisions
These terms constitute the entire agreement between Takteek and the user with respect to the use of the website and services, and supersede any prior written or oral agreements or understandings. If any provision of these terms is deemed invalid or unenforceable, this shall not affect the validity of the remaining provisions. Failure to exercise any right under these terms does not constitute a waiver thereof.
Legal & Professional Disclaimer
Welcome to Takteek, the growth and digital marketing agency of Saudi Arabia. This document constitutes the Legal and Professional Disclaimer and forms an integral part of our Usage Terms and Privacy Policy. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by everything contained herein.
For Informational & Educational Purposes Only
The Takteek website provides general information about digital marketing services, website development, and strategy and growth. All information, content, and materials available on this website — including articles, case studies, tips, and downloadable resources — are provided for general educational and guidance purposes only. We make every effort to provide accurate and valuable content; however, we do not guarantee that the information provided replaces specialist advice or is suitable for all situations.
No Legal or Professional Advice
The information available on the website does not in any way constitute legal, financial, or professional advice and should not be understood or interpreted as such. The Takteek team does not provide legal advice, and it is always recommended to consult licensed and qualified specialists for any legal, commercial, or marketing matters relating to your company or projects. Your use of any information or recommendations found on this website is entirely at your own risk.
No Guarantee of Results
The case studies, testimonials, and examples on our website are based on real experiences of our clients but do not guarantee that you will achieve similar results. Marketing campaign results vary from one business to another depending on the nature of the market, campaign budgets, and adherence to the plan; Takteek therefore does not guarantee any specific return or performance. You acknowledge that your success or failure depends on your own efforts and circumstances, as well as factors beyond our control.
Personal Responsibility & User Obligations
By using this website, you assume full responsibility for your actions and decisions based on the information contained therein. You must review information carefully and conduct the necessary due diligence before making any decision or implementing any marketing or financial plan. Takteek is not liable for any losses or damages resulting from your use of the website or reliance on any of its content.