TAKTEEK DIGITAL MARKETING AGENCY

Privacy & Usage Policy

takteek.net — Digital Marketing Agency, Riyadh, Saudi Arabia

Welcome to Takteek’s website. We are a digital marketing agency headquartered in Saudi Arabia, offering services such as digital marketing, social media management, brand identity design, website and e-commerce development, and search engine optimization (SEO). This document constitutes a legal agreement between Takteek and every user who visits our website or engages with our services. By using the website or benefiting from our services, you agree to comply with the privacy policy and usage terms outlined below.

Definitions

Company / We: Refers to Takteek Digital Marketing, headquartered in Riyadh, Saudi Arabia.
Website: Refers to the Company’s website (under the domain takteek.net) and any associated subdomains.
User: Any natural or legal person who visits the website or uses the Company’s services.
Personal Data: Any information relating to an identified or identifiable individual, such as name, address, phone number, email address, device data, or IP address.

Information We Collect & How We Collect It

We are committed to collecting only the information necessary to provide and improve our services. We collect this information through the following methods:

Voluntarily provided information: Such as full name, phone number, email address, company name, and related information submitted via contact forms, price-quote requests, or newsletter subscriptions. Commercial requests may include payment and billing information related to contracts.
Technical usage data: When you visit the website, we collect information such as IP address, browser type, operating system, pages visited, visit duration, and referral source. This helps us improve user experience and analyse performance.
Cookies and tracking technologies: The website uses cookies to personalise your experience and analyse user behaviour. You can control cookie settings through your browser preferences.
Information from third parties: We may receive general information from social media platforms or trusted partners after obtaining your consent where required.

Purpose of Data Collection & Use

We use personal information for the following lawful purposes:

Service delivery and contract execution: Using contact data to provide marketing and digital services, set up accounts, respond to inquiries, and fulfil signed contracts.
Communication and service notifications: Sending emails or text messages to notify you of service updates, confirm requests, or respond to inquiries.
Service improvement and development: Analysing data and statistics to measure performance, improve content, and develop new services tailored to client needs.
Permitted marketing: With your explicit consent, information may be used to send offers, news, or marketing newsletters about our services. Contact data may not be used for promotional or marketing purposes without the data subject’s consent, and an opt-out mechanism must be available at all times.
Legal compliance: Complying with our legal and regulatory obligations, including the requirements of Saudi Arabia’s Personal Data Protection Law (PDPL), the Saudi Data and Artificial Intelligence Authority (SDAIA) regulations, and other applicable laws.

Data Sharing & Disclosure

No sale of data: Takteek will not sell your personal data to any third party.
Partners and service providers: We may share certain data with trusted partners (such as hosting providers, technology companies, and payment partners) who assist in operating the website or delivering services, subject to confidentiality and security obligations.
Disclosure for legal reasons: We may disclose information if required by law, court order, or regulatory obligation, or to protect our legal rights, user safety, or prevent fraud.
Cross-border data transfers: If we need to transfer personal data outside Saudi Arabia, we comply with the requirements of the PDPL, including ensuring the receiving party provides an equivalent or higher level of protection, and that the transfer is limited to what is necessary for legitimate purposes.

Cookies & Similar Technologies

Cookies are used to enhance your experience by remembering preferences and analysing website usage. They may be session cookies (expiring when the browser is closed) or persistent cookies (remaining for a set period).
Cookies help us deliver personalised content, analyse traffic, and improve website performance. You can adjust browser settings to reject or delete cookies, though this may affect the availability of some features.
We may use third-party analytical tools to collect anonymised statistical information about website usage in order to improve performance.

Data Security

We apply administrative, technical, and organisational measures to protect your personal data from unauthorised access, use, or disclosure, including:

Use of secure server systems and data encryption where necessary.
A restricted access policy, allowing access to data only to employees or contractors who require it to perform their duties.
Regular security reviews and data processing impact assessments in accordance with regulatory obligations.
Retaining data for the period necessary to fulfil stated purposes or as required by law, then securely destroying or anonymising it.

Data Subject Rights

We are committed to enabling you to exercise your rights as set out in the Saudi Personal Data Protection Law and other applicable laws:

Right to be informed: Know the legal basis and purpose for collecting your data and how it will be used.
Right of access: Request access to or a readable copy of your personal data held by us.
Right to rectification: Request correction or update of any inaccurate personal data.
Right to erasure: Request deletion of your personal data when it is no longer needed or when processing is unlawful.
Right to withdraw consent: You may withdraw consent to data processing at any time; prior processing remains lawful.
Right to object: Refuse the use of your data in marketing activities without consent, or object to automated decisions based on your profile.
Right to lodge a complaint: You have the right to lodge a complaint with the competent authority in Saudi Arabia if you believe your data processing violates the law.

You may exercise these rights by contacting us using the details below. We will handle requests within the legally specified period and will verify your identity before fulfilling any request.

Usage Policy — Website Terms & Conditions

1. Acceptance of Terms

By using Takteek’s website or services, you acknowledge that you have read and agreed to these terms. If you do not agree to any of these terms, you must immediately stop using the website and services.

2. Acceptable Use

The website and services may only be used for lawful and legitimate purposes. Use for any illegal, harmful, deceptive, or rights-infringing activity is prohibited.
Users must not attempt to gain unauthorised access to any part of the website’s systems, disable them, or interfere with their operation.
Do not send or publish any offensive, inappropriate content or content that infringes intellectual property or third-party rights. The Company reserves the right to remove any violating content or ban any user who misuses the website.

3. Accounts & Passwords

Some services may require creating an account. The user is responsible for maintaining the confidentiality of login credentials and passwords, and for any activity conducted through their account.
Any unauthorised use of an account must be reported immediately. The Company is not liable for any losses or damages resulting from failure to comply with this responsibility.

4. Content & Intellectual Property

All content and materials published on the website (including texts, graphics, logos, designs, images, videos, and software) are the exclusive property of Takteek or are used with the owner’s permission, and are protected by local and international intellectual property laws.
The website grants users a limited, non-exclusive licence to access its content for personal, non-commercial use. Users may not reproduce, distribute, modify, or create derivative works without prior written permission.
Any unauthorised use of the content constitutes an infringement of intellectual property rights and may expose the perpetrator to legal liability.

5. External Links & Third-Party Services

The website may contain links to third-party websites or services. Takteek does not control the content of these sites and is not responsible for their practices or privacy policies. These links are followed at your own risk.

6. Disclaimer & Limitation of Liability

The website and its services are provided ‘as is’ without any express or implied warranties regarding the accuracy, completeness, or suitability of the content for any particular purpose. Content may include general information not intended as professional or legal advice.
The Company is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or reliance on any information contained therein.

7. Indemnification

The user agrees to indemnify the Company, its employees, and partners against any losses, claims, damages, or expenses (including reasonable legal fees) arising from use of the website or breach of these terms.

8. Policy Updates

Takteek reserves the right to update or amend the Privacy Policy and Usage Terms at any time, and will publish the amendment on this page with an updated effective date. You are advised to review this page periodically. Continued use of the website after updates are published constitutes acceptance of the revised policies.

9. Governing Law & Jurisdiction

This policy is governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. The courts of Riyadh, Saudi Arabia, shall have exclusive jurisdiction over any disputes arising from the use of the website or services.

Contact Information

For any inquiries or requests relating to the Privacy Policy or Usage Terms, or to exercise your personal data rights, please contact us. We are committed to responding and processing requests within a reasonable timeframe in accordance with applicable regulations.

Takteek is committed to protecting your privacy and ensuring fair and lawful use of the website and services. Your compliance with this policy is essential to sustaining services and the mutual trust between us and our clients. We thank you for your confidence and look forward to delivering digital marketing solutions that elevate your business in Saudi Arabia and beyond.